Alpine Hikes Pvt. Ltd. Privacy Policy
At Alpine Hikes Pvt. Ltd., your privacy and trust are our priority. This policy clearly outlines how we handle, use, and protect your personal information when you use our services and website.
1. Information We Collect
We collect information essential for providing our services and enhancing your experience:
Category
Examples Collected
Personal Data
Name, email address, phone number, physical address, payment details, and identification documents (for trip permits/legal requirements).
Non-Personal Data
Browser type, IP address, pages visited, time spent on the site, cookies, and general usage data.
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2. How We Use Your Information
We use the collected data exclusively to operate our business and serve you:
Service Fulfillment: To process your bookings, manage payments, and fulfill trip-related services.
Communication: To send you confirmations, critical trip updates, and respond to your inquiries.
Personalization & Improvement: To customize your website experience and continually improve our services and site functionality.
Legal Compliance: To meet all applicable legal, regulatory, and audit requirements.
3. Sharing and Disclosure
We only share your information when necessary and under strict conditions:
Service Providers: We share only the necessary data with trusted third-party partners (e.g., payment gateways, local transport, or accommodation providers) to successfully complete your booked trip.
Legal Requirements: We may disclose information if legally compelled to do so, or to protect the rights, safety, and property of Alpine Hikes Pvt. Ltd. and our customers.
Marketing: We use your information to send promotional materials only with your explicit consent.
4. Data Security & Protection
We are committed to keeping your data secure. We implement industry-standard practices, including:
SSL Encryption: Using Secure Socket Layer (SSL) technology to encrypt data during transmission.
Vulnerability Monitoring: Regularly scanning our systems and website for security weaknesses.
Restricted Access: Limiting employee access to your personal data strictly to those who require it to perform their job duties.
5. Your Privacy Rights
You maintain control over your personal information:
Access & Correction: You have the right to request access to the data we hold and ask for any necessary corrections.
Opt-Out: You can easily unsubscribe from our marketing and promotional emails at any time using the link provided in the emails.
Data Deletion: You may request that we delete your personal information, though this is subject to legal obligations for data retention.
6. Cookies & Third-Party Links
Cookies: We use cookies to analyze site traffic, personalize content, and enhance your user experience. You can adjust your browser settings to manage or block cookies.
Third-Party Links: Our website may link to external sites. We are not responsible for the content or privacy practices of these third-party websites. Please review their policies directly.
7. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post all updates on this page and will notify you of any significant changes via email.
Last Updated: 23/02/2025
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Contact Method
Details
Phone
+91 7579125988
Address
C/O Ajay Kumar, Kedarpur, Mathorawala Road, Dehradun, Uttarakhand, 248012
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Thank you for choosing Alpine Hikes Pvt. Ltd.